Privacy and Cookie policy

www.fabiia-australia.com is a website operated by Fabiia Limited, whose details are as mentioned below:

Business address: Fabiia Limited, G08, The Light Box, 111 Power Road, Chiswick, London W4 5PY, United Kingdom

Registered address: Fabiia Limited, Summit House, 4-5 Mitchell Street, Edinburgh EH6 7BD, United Kingdom

Telephone
UK: 0208 706 0809
International: +44 208 706 0809

Email: [email protected]

Company Registration Number (UK): SC270027

VAT Registration Number (UK): 865 2325 20

“We”, “us”, “our” and “Fabiia” refers to Fabiia Limited. “You” and “your” refers to the person using and/or placing an order on Fabiia’s website.

We need to collect certain data about you which we think is necessary for us to be able to maintain and improve your experience on our website.

When you use our services we may collect the following data from you:.

• Account creation: We store the data which you provide us when you create an account with us.
• Cookies: Certain cookies are essential to provide you functionality and experience on our website. These cookies may store the data of your interaction with our website. More information is provided in our Cookies section. The social media platform that you may visit and which we may also use may store data on usage and your interaction with their platform, as per their privacy and cookies policy. You are therefore advised to check what data these social media platforms collect and store from you as per their terms and conditions, and privacy and cookie policy.
• Third parties: The third parties we work with: Google Analytics, Google Adwords, Clicky Analytics, Bing Webmaster Tools, Microsoft Ads, and our social media platforms which may also collect and store your data which may include IP address, and website interaction history as per their Privacy and Cookie policies.
• Marketing and communications: We will store your preferences in receiving marketing from us, from our third parties and your communication preferences.

We will use your data in accordance with our legitimate interests. This would be:

• For the purpose of completing your order, we will need to share your data with our relevant team members and with our delivery partners for the purpose of delivering the products and/or services.
• To monitor use of our websites and online services to improve your experience on our website.
• To personalise our communications to you, our website, and products or services for you.
• When you have communicated with us by live chat we will store the transcripts for quality, training and security purposes. We will also monitor the IP address of the live chat to prevent fraud.
• When you contact us by email the transcripts will be stored for quality, training and security purposes.
• When you contact us by telephone the calls may be recorded for quality, training and security purposes.
• To market to you our products and services using third-party dynamic retargeting, if this is appropriate and permitted by law.

We will not share your data unless it is required for completing your order, for example our warehouse team, our delivery partners, our customer care team, etc. Our team may be based outside the United Kingdom, but will comply with the data safeguards as applicable in the United Kingdom. We will not use your data for any marketing activity unless you have specifically opted in to receive the marketing communication from us. Any information you provide us is strictly confidential. You may contact us to check the information we hold about you and to rectify or delete the information if you so desire.